E K

Review of Bravo Cucina Italiana

They lost our reservations made for 15 people!

They lost our reservations made for 15 people!

We had a very intimate wedding at a small chapel and wanted to celebrate with our out of town family at a restaurant.
We could not reserve a room--the minimum of 25 people. That was fine with us, we went ahead and made regular reservations, knowing it's possible that we would be seated in the main dining area. We asked if we could at least sit in a corner... Didn't matter which corner... and they said they would absolutely do their best.
When we show up, they said we must've made reservations at the other location (we didn't). We sat and made these reservations together. We still had this location's number in our call log from a month before.
They still offered to take us anyway. How gracious of them.
Our server was very nice, however service was painfully slow. They were not busy.
We didn't ask to be comped anything, nor was it offered.
Also, pretty sure one of our guests got food poisoning--as no one else in the family got violently ill.
Very disappointing and embarassing.