The part took more than a day to get but the deale...

The part took more than a day to get but the dealership provided a loaner car when requested. My recollection of Andrew Toyota was that the car was always washed. Here it was not washed and there was a bit of a white paint spot on one door which I scraped off, two grease smudges (side and rear) and a bit of a scratch on the roof. The customer service person was friendly but didn't seem to know much about the service done. He may be a new employee. Both days I called for an update because I had not received a call. The first day I was told I would get feedback in 15 min (while I waited) but after not hearing anything in 25 min I went to see what was going on.