I tried to put money on the card. It didn't upload...

I tried to put money on the card. It didn't upload on the card - twice. Lost $50.00. Called coinamatic to get my money back. I sent a copy of my bank statement to prove the money was debited from my card. I took a picture of my laundry card to prove the money was not uploaded to the laundry and sent it to coinamatic. I sent the bank statement and pictures to coinamatic and I was called a liar and they wouldn't return my $50.00. Outraged, I called coinamatic and spoke to the supervisor to let him know that the credits he saw in my accounts were transfers that I had made to the account. The credits were not from the bank. After convincing him of this, he said he would send my a laundry card with $50 on it. I received the card. I went to use on Friday March 13th and I am getting a message of 'bad'. The card was never loaded with $50.00. In the end, don't ask for a laundry card with money on it. Ask for a cheque, even if it takes two weeks!