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Lisa Guan

3 years ago

Zero stars if I could. Been trying to book my appo...

Zero stars if I could. Been trying to book my appointment for a month with a referral. Called in every week but the response is either no one picks up your call or front office never received my referral (even though my care team send it over digitally 2 times and fax it over once). Last time I called, got hung up on mid sentence. Finally asked my care team to refer me to somewhere else and was able to book that appointment within 24 hours of referral being sent. I highly recommend looking into another gastroenterology office to save time, especially with an incompetent front office

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