JULIE REES

Review of Dunraven windows

UNPROFESSIONAL - I was approached by a lady called...

UNPROFESSIONAL - I was approached by a lady called Penny in the foyer of Morrisons in Parc Morfa on Friday. Friday evening at 18-44pm I received a call on my mobile from Dunraven to say they would be with me to measure up for my free quote tomorrow at 1pm (Saturday). We all work in our house, and normally shop on the weekends, so it was a tough day trying to juggle normality with an extra appointment, but we did it as anyone would. We waited and waited, we did not have a call to say they would not be coming nothing. My son in law was over Morrisons and the rep there refused to talk to me over the phone as she was not the one dealing with me on Friday, but did say ring this morning (Sunday) as they are only there for an hour or two in the mornings. I have run but nothing. Its obvious Dunraven don't need my custom. So now I will go elsewhere for being given the runaround. Once I get my quotes off others, if they can undercut them by at least 30% they just may have my custom back but if not forget it. I am not gonna be given the runaround anymore. Useless Company so far, and they haven't even given me a quote yet?