C
Christina Sellars Review of Hyatt Regency at the Windwach
We stayed here on 7/12/20 and 7/13/20 for a funera...
We stayed here on 7/12/20 and 7/13/20 for a funeral. If I could give it a zero I would have. The first room we were given had a broken closet door which is a safety hazard. We were given another room that was for the handicapped. The shower spilled over into the bathroom and flooded another safety hazard. I called down to the front desk three times to get towels and did not get an answer. So I proceeded to go downstairs in my pajamas and wet hair and got the towels myself. As we left I told the manager about our experience and was told sorry. I also told him we were going to book the room another night but will be going elsewhere and he did nothing. I was expecting a stellar experience being this was a 4 star hotel. NEVER AGAIN
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