Tested my alarm system 17/12/2017. Yesterday the a...

Tested my alarm system 17/12/2017. Yesterday the alarm was going off for no reason, wasn't the battery was a faulty device. Happened while I was out the house, went on for over an hour and a half. Made my dog beyond terrified. No apologies on calling, poor customer service. Will not honour any warranty from their checks, because I purchased the property in February and didn't enrol in their bull**** plans. What a pointless company, save your money and don't go through these blithering idiots.