Vladimir Balgavy

Review of Capital Dodge | Chysler | Ram ...

I have used the services of Capital Dodge Kanata, ...

I have used the services of Capital Dodge Kanata, Ontario, to my satisfaction for four years. After six years and 91,000 km on my 2014 JEEP Cherokee Trailhawk the break system was serviced. Three month later after 2,000 km newly installed front breaks had to be replaced and one month later and only 1,000 km both the front and rear breaks needed another replacement. This time I specifically asked not to use the same "cheap" parts and I asked to use exactly the parts originally installed. This was not done. The next dealer's faux pas was loaner car provided by PAYLESSCAR rental company. The offered WHI Dodge Grand Caravan had the USA plate MI DYQ7102, 52,526 kms, was dirty and damaged from the outside and tires were totally worn-out. After my refusal and inspection done by Dealer's manager I was given new and clean rental car from Enterprise rental company.