I am having a Toyota CAR from last 5 years. Every ...

I am having a Toyota CAR from last 5 years. Every time I have done my servicing at Toyota. This was the first time i did it in Hackensack Toyota. they are really unprofessional. They don't know the value of a customer. And Also I am surprised how can they give wrong information to the client.
1) They told me my filter needs to be change and they gave me all the estimation. With my surprised when I told that I did this 3 month back in RI Toyota dealer. They checked that in their system and they said they put this wrongly . That was for some one else.
2) My appointment was on 7.20 AM. I just lock my House door came down to garage and handed over the key to them for the service. After 2 hour they gave me the car and I drove straight to my apartment and found that i don't have my Home key which was there in my CAR Key ring. I called them and went to the show room there was a gentleman telling me that i dropped it in some where else or some other day. When as I locked the door in the morning and from my garage I went to the service center directly. When I called next day again to see if they found the key response was not that good. I wish without giving any * I should have post this review.