Belinda Rivera

Review of Austin Infiniti

Shout out for Jeff Smith and Eric Aguilar!

Shout out for Jeff Smith and Eric Aguilar!
I rarely post reviews but I felt compelled to write one today about my great experience with Infinity Dealership. I went in for an express oil change, NO appointment necessary, which is fantastic for someone that s always on the go like myself. They include a free car wash with it, free of charge of course! The waiting area is comfortable, nice and clean and has anything that you could possibly snack on, all complementary. They include a personal video link, as you wait, describing what is being checked, detailing information like, fluids, tire treads, belts etc., walking you through the service that they re performing on your car, which is really incredible for someone who is always curious what happens behind closed scenes. My service advisor Jeff Smith and Certified Technician Eric Aguilar are incredible! They went above and beyond helping me install my hatch struts that I ve been driving around with in my car for months I am now loyal to Infinity from here on out! Thank you for all the great personal touches and friendly staff!!!