Nicole Weinrich

Review of Middletown Ford

Literally did nothing. They had my car since Thurs...

Literally did nothing. They had my car since Thursday, after we called to make sure they could fit us in. They said yes, sure, no problem, plenty of openings. They didn't even "look" at my car until Monday, (which I am 100% sure they never looked at it) just to tell me I need to spend $7000 on a new transmission. A 2016 Ford Escape needs a new transmission, for a common problem that Ford should fix for free because they DEFINITELY know about it. I think not. They then charged us $133 for absolutely nothing. We are now having it towed to a transmission shop for repairs by someone who knows what they are doing, at half the price of what Middletown Ford wanted to charge us. What a joke. Do not recommend at all.