If I could give no stars I would! This company ap...

If I could give no stars I would! This company appears to be polite, helpful, professional...but it is NOT. The reservation agents are helpful, and I am sure just relaying the information they are told to. Do not fall for this trap. I noticed some negative reviews and questioned the reservation agent. She assured me everything would be fine, fed me full of lies (which I later found out) and unfortunately I fell for it because we were just in love with the cabin we planned to rent. After signing the rental agreement and paying my half down deposit, I get a call telling me the cabin I rented is "no longer being offered" on their program. After a little prying I find out the owner had left their company, and for good reason. Eden Crest wanted to move me to another cabin, which quite honestly was simply unacceptable at this point. There were no other cabins even comparable so close to our date anyway. I was lucky enough to locate the same cabin on VRBO and was able to contact the owner who they had put through a horrible time as well. I attempted numerous times to get in contact with someone in management at Eden Crest, however they were "on the phone", "in a meeting" and at an appointment every time I called. Luckily my reservation was turned over to the owner who was absolutely fabulous! My last call with Eden Crest was with the awful customer relations agent, which was the worst call yet. Please, do yourself a favor and DO NOT USE EDEN CREST! Regardless if you are looking for a place to list your vacation rental or looking for a place to stay, this is not the company for you!