Bill Dosemagen

Review of Memorial Healthcare System-Fre...

In an emergency while in Fremont we decided to hea...

In an emergency while in Fremont we decided to head to the hospital. I saw the negative reviews of ProMedica but really had no choice at 4 in the morning but to go there. My wife was seen immediately in Emergency. The room was clean, the admitting nurse was professional and my wife who has a hospital background was comfortable. We saw a doctor fairly quickly and a number of tests were scheduled and completed in a reasonable time. Throughout the process all staff were professional and courteous and did what they could to make my wife comfortable. Several of the staff were friendly and they explained exactly what they were doing and why at every step of the way and checked frequently with my wife to see how she was feeling. All in all, my wife was seen by two different nurses, two different doctors and two Lab professionals. All were professional and made my wife feel like she was in good hands. On returning home and seeing our family doctor it was remarked that they did a thorough workup and that their diagnosis was accurate.
All in all, our experience was very positive. Every aspect of my wife's care was as we would expect in a hospital setting. I think that this could have been a much worse experience since we were just passing through and not expecting a medical emergency. Looking back at the other negative reviews it seems that they were mostly of the hospital. We did not get past Emergency but we have nothing but positive things to say about my wife's treatment and the team that took care of her.