Suzanne Brant Review of Animal Care Extraordinaire
I just LOVE Animal Care Extraordinare. They really...
I just LOVE Animal Care Extraordinare. They really are great people from the front office to the Vets. We always used Dr Diamond & Dr Ball, but now live across the country & trust me, it was hard to find a Vet of their caliber, but we finally did.
Both of the doctors have found rare things on my dogs & cats that I m pretty sure another Vet wouldn t find. I say this, because an emergency Vet misdiagnosed my cat when she was in ketoacidosis & needed insulin and she refused to give it to her. She died! That s when we started with Animal Care Extraordinare & Dr Diamond. Both Dr Diamond & Dr Ball diagnosed Harry after we bought a bag of puppy chow (per the breeder) at PetSmart. Harry wasn t 6 months old yet & couldn t eat anything without getting severe diarrhea. Dr Ball put him on a special diet & asked me to bring in his puppy food. I brought it in & they found out that there were unidentifiable mites in the chow, verified by the State lab & Auburn Vetrinary School lab. The mites were traced back to Purina & PetSmart had to pull all the bags off of their shelves. Harry was put on Hills ZD Diet, because he could no longer eat anything with meat in it & the ZD Diet breaks it down to enzymes so that dogs & cats with allergies can eat it. Purina caused the mess & didn t lift one finger to help. They didn t even reimburse the puppy chow & they know that it was my bag. It had to be called into the FDA, which includes pet s name & owners name & address.
Dr Ball also diagnosed kidney disease in a newly adopted 2 year old cat (he was a big boy). A few weeks later, he diagnosed that he was also diabetic, which is rare, because they are 2 separate diseases. Dr Diamond diagnosed that my other cat had kidney cancer. We adopted him at 35 lbs & he couldn t lose weight. It was a huge kidney tumor. We moved across the country. When we came back for a year, we were 20 miles north of them, so I had to try a couple of Vets near me. My dog Harry (Boston Terrier & a loving dog) had broken at least 1 tooth on a soft doggie cookie that I had just bought. I tried 2 different Vets near my house. Neither one actually looked into Harry s mouth. I knew at least 1 tooth cracked...I heard it happen! I called Animal Care Extraordinare & they told me that they would love to see my little family again & would see Harry the next day. Harry had TWO broken teeth, straight down to the gums & they had now abscessed. Dr Diamond chose to operate in 2 parts because he said that Harry was in a lot of pain with this condition. He gave him an antibiotic that lasts for 2 weeks and a pain shot. He drew labs for anesthesia. A few days later he took the first tooth out, complete with a report & pictures. Per his report, the tooth was very abscessed, but he got that all out. He took the second tooth out exactly 1 week later, after the first tooth healed a bit, & the abscess was much better because the antibiotic had time to work on it. He made sure that there was no abscess & everything was flushed out. Harry still had 1 more week to make sure that no infection would come back.
So, you can see why I love Animal Care Extraordinare! They are the best diagnosticians, they care about you and your fur babies (or whatever your pet is), and they find things that no other Vet does because they have state of the art equipment. Even before that, they were the best, because they did the neutering for the Humane Society. So, their combined experience puts them above the rest.
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