Beatriz Quezada

Review of Entrust Energy

Did not consent to change my service I only allowe...

Did not consent to change my service I only allowed the salesman to give me quotes. Never did they say they were going to switch me. Called to cancel and rep basically said that they have better Google reviews and I shouldn t look at their Better Business grade. They have a D+ by the way. He also told me not to call my previous electricity company to switch back that they would do it but how can I trust a company who switch me like this? He also said that I would get a bill for that one hour they switch my service, but i should disregard that. As if. Let s just hope my previous electricity doesn t charge me for the cancellation and putting my service back. Horrible. Don t open the door to them they will only lie.