D Turner

Review of Indigo Software

Four stars, based on activation issues.

Four stars, based on activation issues.

Received the Activation/Product Key by email promptly after online purchase. Went to Settings/About/Windows Specications/Change Product Key or Upgrade (as advised in email), and entered the code.

System downloaded what I thought was upgrade to Win 10 Pro, but when finished, was the listed as "Win 10 Enterprise", NOT Pro. HUH? Was I sent the WRONG Product Key? Tried to activate several times, and it said activation failed. Re-entered the Activation/Product Key (per email - I missed that...), and that STILL failed.

Now very concerned, but online research (on smartphone) and re-reading the emailed instructions AGAIN suggested reboot and try Product Key again. I did that, signed into my Microsoft Account, and THIS time, the Activation/Product key INDEED WORKED, the screen updated to "Win 10 Pro" (not Enterprise), and screen displayed "You are activated and have a digital license tied to your account...".

Not sure if it was me, or emailed instructions from Indigo. Might be better if instructions were labeled in a 1, 2, 3 checklist with check boxes (ie. print this checklist, and follow these instructions explicitly in this order). Think like a pilot's checklist.

Otherwise, Win 10 Pro upgrade running just fine on new HP All-in-One iCore5 desktop.