Ruth Kaplan

Review of CSE Insurance Group

Current vehicle theft with them. They wanted to se...

Current vehicle theft with them. They wanted to send some private investigator to my HOME on an evening or weekend for an interview. I asked them to provide the location instead since they have offices in Walnut Creek. They instead issued a cooperation letter even though I am perfectly happy to do the interview at any time, just not at my home, which CA dept. of Insurance informs me I am within my rights to demand (that it be at their location). Now they won t let me have my car. And my adjuster refuses to provide me with an overview of the CAE procedures for settling a claim so that I know what to expect. I d give them -5 stars if I could. Boy do I miss GEICO!!!!!!!