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Grant Nelson Review of Hoteis.com
The hotel is beautiful. Everything was clean. I pu...
The hotel is beautiful. Everything was clean. I put down a 300$ deposit on the room and the room cost 220$. After I checked out I was told the difference would be returned to my account within 48 hours. I waited 3 days and I had not received it so I called and they said 3-5 days. This was very inconveniencing. Not to mention they never told me one time that a 300$ deposit would be required. Not that it would of mattered. I just think it's professional courtesy to let your consumer know. It is now day 5 and I received the difference.
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