Son broke his arm - 3:30pm Sunday 7/2. We rush him...

Son broke his arm - 3:30pm Sunday 7/2. We rush him to the Castle Rock Adventist Hospital ER - arrive 3:45pm Sunday. Because the break was unusual it was determined to transfer to Children's Hospital Anshutz - 7:05pm Sunday. We speak with Dr. Ellis and he says no ambulance needed for transfer and to arrive promptly at 6am 7/3 - no food or drink for my son. We arrive at 6am 7/3. We're told, "There is no record of a transfer and we've never heard of Dr. Ellis." Then, we hear that a surgery was scheduled for 11:30am, then 2pm or even later. Radiology reception was asked to "squeeze Maverick in." Raquita refuses. 10:40am CT scan after shift change that took less than 10 minutes. Bottom line...both the transfer process and interdepartmental teamwork requires attention and improvement.