Nice from the outside....Great location...

Nice from the outside....Great location...
I think the staff do thier best but some lack training.
Only one person serving at the bar which meant long waits ..
I just didnt find the staff that friendly.
Breakfast was not what I had expected at all.
Very basic bacon, cheap sausages, hard fried eggs and the hash browns were soaking in oil.
The rooms are not even on the standard of a Travel Lodge.
The whole experience was a real let down.
I understand that it was purchased by the same group that own the Cliveden Spa Hotel. One hopes that they renovate to a standard that comes close to thier sister hotel.

Such a shame, I had the choice of a few hotels in the area and at this time, I made a bad choice....

I did receive a full refund which was appreciated but it didnt make up for the 24 hour period that I wanted to use to relax and enjoy the hotel....