I am giving Wake Forest a two start rating becaus...

I am giving Wake Forest a two start rating because of the automated phone system, not because of poor health care. As a medical professional I have the responsibility to retrieve medical records and images for our surgical team at the facility I work for here in Charlotte. I call hospitals, imaging centers and doctors offices throughout the United States to request images and medical records. Wake Forest is the worst and the operators are of no help. The automated system will transfer you and then give you a number to call, which no one answers "Please leave a voice mail". really!