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Dan MacDonald

4 years ago

This was one of the worst experiences I ve had a H...

This was one of the worst experiences I ve had a Hilton. DO NOT STAY AT THIS HOTEL. The room was so hot it Was suffocating which made sleeping impossible. Of course the AC system didn t work. But even if you like a rock-hard mattress and a tropical room temp, no one could sleep over the VERY loud, persistent buzzing sound that blared from the heating filter every three minutes and rumbled through the room for ten minute serenades. Deafening. It was so loud, I recorded it on my phone for the front desk. She listened politely and said that is awful I don t know how you could sleep with that noise in your room. But she said she didn t have the authority to reduce my room rate or comp my room. So much for the sign at the front desk that says if there is something wrong with your room - they will make it right . Total joke. They also charge $20 for parking. Again DO NOT STAY at the Hilton Hotel Oakland Airport. It is awful!!!

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