Chris was an outstanding salesperson: knowledgeabl...

Chris was an outstanding salesperson: knowledgeable, quick, thorough, and polite. Big Bob's has an outstanding selection, and we were able to complete our transaction and have the installation done in one week, including a team that would come out ahead of time and do detailed measurements. All in all, it was an outstanding experience.
UPDATE: As the carpet was almost finished being laid in the living room and bedroom , I came in for a peek and discovered it was the wrong carpet. After an investigation, Big Bob's determined that the carpet had been mislabeled from the manufacturer. They removed the carpet they had laid, acquired the correct carpet, and completed the installation on the same day. Great job!