Cathy Kearney

Review of Below The Radar

Our party of six was seated at 12:30 and we walked...

Our party of six was seated at 12:30 and we walked out at around 2:20. Our server was pretty late getting to the table for drink orders so we ordered drinks and food at the same time. Two of us ordered a beer. Thirty minutes later, we were told they were out of that beer, so we ordered another. Meanwhile, no food. We re talking six sandwiches, two of them grilled cheese. Drink refills incredibly slow in coming. Beers finally arrived. In the meantime, we watched two tables seated, served, and turned over right next to us. Also noted there were several empty tables so they weren t as busy as we ve seen. So, still no food after another thirty minutes. Asked to speak to a manager who said things get busy on Saturday and it s St. Patrick s Day, etc., and seemed rather perturbed as if we had nothing to complain about. Didn t offer to comp the drinks or anything like that, did not say she was sorry for our wait, and said she d check on the food. Watched lots of food coming out of the kitchen, unfortunately none of it ours. So, we finally walked out hungry a little shy of 2:30. Very sad as we like BTR very much and have been coming here for years and have never had this kind of experience before. It will be while before we return again.