Completing my program is great. However at this po...

Completing my program is great. However at this point (Nov) I made my last payment in August and have almost $1800 sitting in my account that I am getting the complete run around on getting back. I have been told to write emails requesting the money as a withdrawal, only for them to tell me no. I have been told pending graduation takes 30 business days, it s been double that. I have been told by number ours supervisors it would be 3-5 business days, the money never comes back. At this point they have ripped me off for $1800 and just wont give me an answer as to getting it back.