Pablo Cabrera

Review of Toyota of Alvin

Worst dealership ever.

Worst dealership ever.
They didn t have the vehicle I saw advertised in their web; which I asked for confirmation 3 times the day before the purchase. On top they charged (without asking) for paint and fabric protection (useless), GPS (useless), tinted lifetime warranty (useless) and 400U$ for antibacterial?? Because of coronavirus!

I tried to cancel those services the day after I purchased; and they said I couldn t.
I have been asking for the T&Cs for days! 10 days later the called to tell me the paperwork was ready.
This was just photocopies of the papers I signed when I purchased, and it said I had 10 days to cancel those useless services. What a coincidence!!

Be careful if you are going to purchase a vehicle from this dealership. Watch carefully all paperwork. Better to go to other dealership.