I ordered 4 fridges. Only one turns up with a Euro...

I ordered 4 fridges. Only one turns up with a European plug. I called Koolmax and spoke to someone who refused to help me without an order number. The company name and address wasnt enough. He gave me an incorrect email address and then finally put the phone down on me. So here I am with one fridge I can't use, still waiting for 3 fridges and a company that won't help.