Bob Ray

Review of GEM Estate Management Ltd

I have been dealing with Gem for the last 15 years...

I have been dealing with Gem for the last 15 years and have always found them to be helpful in addressing and dealing with matters brought to their attention. Whilst there have been various changes of personnel during this period of time...the Property Managers soon get a grip of the individual aspects of the property portfolio they have been assigned. Gem have been pro-active and follow-up matters commensurate with the level of urgency given to the matter in-hand. Keeping a finger on the pulse is beneficial to all parties concerned...and Gem are keen to follow this dictum. Our current Property Manager is Michelle Flint who is excellent in addressing and following up matters requiring to be dealt with. Michelle is conscientious and professional in her work ethics, and seeks at all times to deliver those requirements placed upon her by the Directors she has a responsibility for dealing with as their Property Manager. Communication - feedback, and updates are a prime requisite along with having a robust Managing Agent to look after your property portfolio...this is something which Gem has been able to provide.