Tim Adams

Review of Hard Rock Hotel

Very disorganised hotel. I have stayed here a cou...

Very disorganised hotel. I have stayed here a couple of times with work and it pretty much a common theme. When I checked it the reception looked worried and I became clear that there were no rooms so she called her supervisor over and said he would be dealing with this issue. At this point no one had said anything about any issues so this started to concern me. Anyway they sorted me a room in there other hotel block and called it an upgrade but clearly they had overbooked. The whole check in process took about 15mins which is for to long. The rooms and everything else where fine and the stay was comfortable enough.