worrying ... My mother had surgery yesterday, 17/0...

worrying ... My mother had surgery yesterday, 17/05/16 knee (prosthesis). The day before, the 16/05 at 16:15, I accompany him and informs the 2 nurses present that my mother has important pbs of memory, and very quickly loses its bearings. She had surgery in this clinic in January 15 (hip prosthesis) and she had already reacted very badly to the anesthesia => she was systematically running away from her bed; Last night, she called me to tell me that she had got up after her operation and that she had hemorrhaging, what about surveillance?
Today, she calls me 6 times and asks me to pick her up, tell me what was transferred to the hospital ... I fear the worst. I call Polyclinic at 20h, closed standard, bravo for emergencies, I insist a lady answers me: Yes she is here but I can not pass it to you, who tells me that you are his daughter :-): - ) :-), I do not have the right.! I tell him that my mother is in danger !!! she goes to see, I hear her screaming: MRS FOURNIER !!!!!! MRS FOURNIER !!!!! YOU ARE PAST ABOVE THE BARRIERS !!!! then, nothing, beep, I hang up in the nose because this lady had to be in panic mode. Since then, I managed to have a lady who reassured me, but impossible to have my mother online .... No news, good news as the saying goes!