Raymond Ojeda

Review of Advantage Rent A Car

Four days after I returned the rental I get charge...

Four days after I returned the rental I get charged an additional $100 and no deposit return in sight. After calling customer service it turns out the store never input the car in their system as returned hence an additional $100 charge. Customer service quickly fixed the situation and refunded the bogus charge and my deposit but the person and manager working that shift are in need of serious retraining. Cudos to customer service. Fixed the situation in 20 minutes.