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Sara Hilby Review of Pheasant Run Resort & Spa
Resort is very outdated. Attended a large function...
Resort is very outdated. Attended a large function the weekend of February 17th & 18th. Staff seemed overwhelmed & unprepared for the amount of foot traffic. Restaurant & bar staff were very curt with patrons while trying to order food & drinks, very unprepared. Hotel room was in horrible shape. Showerhead was stained & water knobs were loose. The water smelled every time it was turned on. The chair in the room was dirty & had stains on the arms. The vents on the AC/heat unit was full of dust bunnies. Stairwell was sketchy. Reminded me of a parking garage stairwell. I will not be staying here again. I'll be staying across the street if I need to return to the area.
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