Candace K

Review of Alberta Co-op Taxi

I didn't have issues with Co-op for the longest ti...

I didn't have issues with Co-op for the longest time until this winter. I would get told by the dispatcher "right away to 15 minutes" and have a cab show up about 30-40 minutes later, a few times it was an HOUR later. They made me late for work so many times so I finally just gave up on them. I understand that it was winter so driving conditions weren't always the best on some days, and that is obviously understandable, but the times that I would call on bright, sunny, warm days, in the morning where there was barely any traffic and the roads were nice and not as icy, and they would still be late. It's a shame because I used to love this service, however, that was when I only called a cab once in awhile. During the winter, when I used to call a lot more often, is when I ran into so many issues. It's just not worth it to pay this company to make me late for work all of the time. There's plenty of other taxi services who show up when they say they will show up, and those are the companies that deserve my money. The cab company I've replaced Co-op with? 24/7 Taxi. At my door within 15 minutes. After I told the cab driver what has happened with Co-op, he told me he lives in my area and gave me his personal card to contact him if I ever need a cab again. THAT is how you run a cab company.