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We spent all day there for the installation. After...

We spent all day there for the installation. After 1 hours after the Arpi s installation person left, the air conditioner stopped working. Have to call and arrange the time to fix it. Need to have another day off to wait for the service.
No body checked the filter and reminded us for the potential possibility of damaging furnace motor because of the new equipment added onto the furnace motor. It is summer. We usually do the completely cleaning up before the furnace turns on in Fall time. Until we told the people doing the installation about the aloud sounds from the furnace, they checked and told us the filter was clogged. This was after all the air conditioner installation done, they were running the A/C testing. They should check the existing furnace condition before starting up the air conditioner. Actually, we have the new filter just beside the furnace, but nobody mentioned it. They shall never run the A/C if they thought it had the potential to damage the furnace motor because of the filter was clogged. Actually, the technician come to repair the motor told us the AC need faster speed of motor than the furnace working. So if you have a properly working motor for the furnace, it s condition might not be suitable for A/C. Nobody told us these before the installation. Hope the other customers will know these before installing A/C.
We have to change the damaged motor. Apri s told us will cost around $300, we accepted it. The technician did the repair was really good. We were appreciated it. But invoice gave us showed $627 which was far beyond our knowledges. We were told $300 was only the material cost, the others are labor cost. We did not realize Apri s was going to charge the labor cost of the repairing even the motor damage was related to the air conditioner they installed. We did not pay the price they requested. We are still trying to discuss with Apri s about how and why this happened with the new A/C installation. Hop can get the results sooner. Will update later.

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