Current resident (DO NOT MOVE to Arbor Point )

Current resident (DO NOT MOVE to Arbor Point )

My boyfriend chose this place in March, because of the location ,and the advertise price of $580 for a studio. The first red flag is when he went to sign the lease, and the price on the lease was $100 more then advertised. Angela (manager) claimed the price increase was because they were giving us a renovated apartment. We ignored that and just moved in anyway, because I just moved back down here from Washington state(note after water sewer , pest control , tax etc the rent is $731 for a studio . After moving in ,the second red flag was immediate! the pictures advertised for their Renovated apartment was not the unit we received. The pictures they have online are white countertops, the unit they gave me had black. Third ,the pipe underneath the sink in the bathroom leaked all over the floor when we would take showers (ruining the only toilet paper I had at the beginning of the toilet paper crisis ) I was using Kleenex for weeks because of this. I Called the office and they claimed they put in a work order for it to get repaired. The office said it would be a few days.Fourth thing was and outlet near my dishwasher did not work( STILL BROKEN), and the dishwasher also leaked everywhere , when I used it. Fifth thing was my air conditioning did not work either, and I reported that as well. The sixth issue was my garbage disposal did not work, but luckily I was able to figure that out. Everything that was wrong was written on the list they give you for discrepancies. We turned that in as well ,and called for two months about these issues. Every time they would say there wasn t a work order ,but they would put one in ! Even though though I was calling almost every week. These issues did not get fixed until mid July! I suffered the first part of the summer in heat, couldn t use my bathroom sink ,or my dishwasher. Also they don t care about the tenants. They hire these ranky dank contractors to do Renovations in these empty units, and they don t even bother to open the windows for when they use strong paints and epoxy. My whole apartment smelled like chemicals for two days , TWICE ! Also my water heater caught on fire after their air conditioning man came to fix my ac unit. I had a bag in there ,but didn t have it by the water heater. I had it in front of the ac unit , which you will see when you open the door to that room. I guess instead of taking it out the room the guy just pushed it in front of the water heater , causing it to catch on fire when I took a shower , because the water heaters are gas. I went a week with no hot water, and when they removed the old water heater ,and dumped it outside. The water was full of rust , so that probably was the original water heater from when they built this place. The windows are old and janky as well. Also At the end of august my garbage disposal stop working again! I called and reported it , and same story about the work order. I just so happen to be late on my rent for the first time! I only owe $81, but their still charging me a late fee. They said that my broken garbage disposal that is partially clogging my sink and preventing me from being able to use the dishwasher, is not a reason for them to waive the late fee. You would think that after all the issues , and slow maintenance, they would be willing to waive a late fee, at least once especially during a pandemic. Not to mention I had to ask again about when someone would be coming to fix my garbage disposal, and she says they have to order it , and that They don t keep those in stock , mind you no one called me to update me about this. Also you have to call several times or leave several voicemails before they even answer the office phone. This apartment complex is terrible, I do not recommend! If I could give a zero rating I would, I can t wait until this lease is up. DO NOT MOVE HERE! They are quick to get their money and they could care less about if your happy here, or if everything in your unit works . I m pretty sure no one checked my unit .