Miguel Rosales

Review of Apsara Restaurant

Love this place, the food is amazing and staff are...

Love this place, the food is amazing and staff are very friendly.

To management, you need to remediate several issues that the restaurant is currently dealing with that is affecting the overall customer and employee experience.

1. Invest in technology
2. Room for Expension

Invest in technology.
PROBLEM: People who order through the phone make their way to the restaurant to have to wait their turn to pay this making their experience not so great

RESOLUTION: Provide the ability for customers to pay Via web; It s 2019. This will aliviate the woman in the front who works so hard and diligently.

Room to Expand:
PROBLEM: Folks that make their way to the restaurant wait on average of about 30 to 40 minutes to be seated. This greatly reduces customer satisfaction and has a direct negative impact.

Solution: Invest on providing the ability to have more room for customers by tearing walls and expand. This will alliviate wait time which we all know, we want things fast and easy.

The above will alliviate how hard your employees work thus improving employee turnover. As well as providing great customer service and attracting morecustomers.

Overall love this place! 4 stars from me