Molly Pocket

Review of North York General

UPDATE: One person took the issue very seriously. ...

UPDATE: One person took the issue very seriously. She was very comforting and explained that she would work to make sure that something was done about the incident. She was very competent and made me feel as if I was believed. I also spoke with the charge nurse, who was also extremely attentive and concerned with the situation. I was happy to have atleast some folks on staff who understood the seriousness of the comments made. I hope that in the future training around these issues will help prevent another situation like that.

TRANSPHOBIC NURSES. While waiting for my partner to be seen in the "red zone" of the emergency department, 3 nurses stood less than 20 feet away saying awful things about trans women and trans people. I asked for them to stop talking about trans people, and they walked maybe 5 feet further and continued to mock me out loud and within ear shot for asking them to stop. I alerted a nurse at a desk who asked me to show her who, and when I did, one of the nurses in question started yelling at me, telling me to "SIT DOWN AND BE QUIET" repeatedly, and then when I was crying and told him he was yelling and making me uncomfortable, he yelled "BE UNCOMFORTABLE" down the hallway at me.

I was told there was nothing that could be done because it's a "he said she said" case, and was also told I would be able to speak to someone else, but also told it wasn't a priority. Doesn't live up to the sign in the waiting room.