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Mark R

4 years ago

My wife applied for short term insurance but was d...

My wife applied for short term insurance but was declined for a pre-existing condition that was over 10 years ago with no medical attention for that condition the last 10 years. To top it off they didn't even have the courtesy to let us know she had been declined. We only found out after calling them two weeks after we applied. We faxed an appeal, called 11 days later and they said they never received it even though we had a fax confirmation printed out with the correct fax number. Absolutely the worst service I have ever experienced from an insurance company and I have been a licensed Property/casualty/life/health insurance agent for 42 years!

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