J

Jennifer Schaefer

3 years ago

I cancelled my account with them because I couldn'...

I cancelled my account with them because I couldn't afford the payments set up and frankly bankruptcy did less damage to my credit report and was a much quicker/simpler process. I was told and per my agreement that my monies would be returned to me withing 3-5 business days. It's been over two weeks. I called today and the excuse I got was "Our banks are behind processing all the returns we have". Not a good sign and NOT my problem. Give me my money back! then I was told it would take another 24-48 hours to process my request (that I made over two weeks ago) and then 3-5 days for my money to be returned. Not holding my breath. Was going to use it to pay bills after a recent move. Now I'm even more behind thanks to this company.

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