Online order went bad from the start, the food was...

Online order went bad from the start, the food was not cooked correctly, ribs were over done. Then the delivery driver said credit card did not go thru so I paid cash on the spot. After checking my credit statement the card was charged. As an Amputee from war injuries sustained in Afghanistan I tried to resolve over the phone, unable I put my leg an arm on and drive to Sambino's Pizza and the owner apparently was not in and the manager said file a dispute with credit card after I had explained I talked with the credit card company the said the easiest fix is to have them credit the amount back. Mgr did not pull up the correct day of the transactions and hence since its not life or death I just left . $20 bucks is not that big a deal however I did file the dispute now we can waste more money tracking down the obvious and I can wait an additional 10 more days minimum as that is how long the dispute investigation takes. Truly not how I expected a wounded veteran to be treated on memorial day. But hey ok Sambino's was not that good wont get my business ever again. I ask Veterans do business elsewhere!