tldr; stay away from this dishonest dealership. If...

tldr; stay away from this dishonest dealership. If you have no choice but to use this dealership, stay away from the representative Ryan Whitford.

I bought a car in the beginning of January from a representative named Ryan. He seemed friendly and trustworthy at first and we went through with the deal. After signing the papers, he gave me one key. I asked for the spare and he said his manager has it, so promised to give it to me next week. He even offered to ship it to me free of charge. One week went by and I followed up with him and he said there's no key available claiming this car came with no spare key when it was new from the factory. I contacted the maker of this car directly and was advised all their cars came with two keys. After explaining the situation to Ryan he claimed he would give me $500 compensation to get the key made. He told me to call his manager Sven the week after. I called Sven and he had no idea what I was talking about and said he would followup with me. Of course, he did not follow up and was always unavailable when I called. I contacted Ryan multiple times after that and all messages were left unanswered.