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My mother brought her 2005 4runner in for a check ...

My mother brought her 2005 4runner in for a check engine light. After checking the vehicle they determined she needed a new catalytic converter and new brakes. After installing the brakes Foothills called for her to pick up her car, thankfully the catalytic was on back order. After paying and picking up the 4Runner she drove home to Concrete and her brakes had a failure almost causing a serious accident. She called to explain what happened. The service department accused her of driving over a branch or other debris and that s why the brakes weren t working correctly. After arguing with them they towed it back and found that the brake calipers and rotors hadn t been fastened properly causing them to fall apart on her way home driving 55 mph on highway 20. They still charged her full price, but mysteriously the catalytic didn t need replaced and they reset the check engine light. Foothills likes to take advantage of 70 year old women and I would not recommend doing business with Foothills. Their shotty untrustworthy work and service is very bad form. Instead of replying to this post make it right with my mom!

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