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Review of LONGWOOD PROPERTIES

I lived in an apartment managed by Longwood Proper...

I lived in an apartment managed by Longwood Properties for about 2 years and I would not rent a property managed by them again. Their maintenance and management are extremely unprofessional and incompetent. Upon moving in we experienced numerous health and safety issues that Longwood ignored for almost 3 months exposed wiring, missing keys, etc. The biggest issue was that none of the windows had screens (this is required by law) and the apartment had no a/c so we had to choose between being hot or having bugs all over the apartment. It wasn t until we sent a certified letter and threated to withhold rent and contact the housing inspector that Longwood finally decided to fix things! By this time is was almost November and they didn t install screens, but they weren t really needed. When Spring came around and we needed to open the windows again, we asked Longwood for screens. They sent over maintenance people multiple times to measure but never installed the screens. Finally, we got sick of waiting and told them we called the housing inspector and that an inspection would be occurring. Suddenly, screens appeared in the windows.

We also had another issue in which the refrigerator shelf broke and needed to be replaced. It took literally MONTHS to get a refrigerator shelf, which is was hard with 3 people sharing a fridge. I ended up actually going to their office and talking to them. They claimed that the shelf was backordered and didn t know when it would be in stock. Within seconds I pulled up a website where they could purchase a new shelf and it could be delivered in 2 days. Why should I be doing their job for them?

We also had a major fly problem over the summer. Despite constantly cleaning the kitchen we a fly infestation. We repeatedly told them and that they needed to call an exterminator. Nothing was ever done, and the housing inspector repeatedly sent them notices but they failed to do anything. It was absolutely disgusting, and Longwood Properties did not care!

We chose not to renew the lease and in March they began showing the unit. Multiple times leasing agents would show up without any notice and we turned them away (as we legally allowed). We would then get threatening emails from an employee, Andrea Flaherty, telling us we needed to allow those agents to enter. I had to reply and remind her that state law and our lease agreement requires notice before entering the apartments for showings.

tl;dr: if you decide to rent a property managed by Longwood Properties be prepared to have your maintenance issues ignored, know your rights as a tenant, and have the city s inspectional department on speed dial. You are allowed to call and make an appointment as soon as violation happens (don t wait because Longwood Properties will not respond willingly).

Also, Chris Pellegrini (whose review is posted on here) is an employee of Longwood Properties. His review seems like a conflict of interest.