Hazem Elsherif

Review of The Ritz-Carlton Hotel, Sharq ...

I was there for three nights with my family last w...

I was there for three nights with my family last weekend, services are perfect & staff is friendly & professional, My wife s scarf felt down from the balcony, the Lost & found department was very cooperative, and Mr. Augustino (the morning Security Supervisor) who followed it on cameras and found out some family took by mistake and checked out, he contacted them and kept updating us even after we checked out till he got it back and sent to laundry and told me to pick up, where he hand it to me personally ,, Really I felt super safe.