Hamza M.

Review of Direct Auto Insurance

Horrible staff. Horrible cheap insurance. My vehic...

Horrible staff. Horrible cheap insurance. My vehicle was stuck by one of their clients. Total damage. I call them to make a claim and the attitude they have is over the roof. they have no intention of helping anyone. They keep you on hold for over 20 mins a time. No rental. They refuse to pay for towing. Nothing is included in their cheap policy. Wife has full coverage with direct auto. The battery died and they also refuse to help. I hope you guys run out of business. I most definitely will switch her policy with a better insurance maby I ll pay a little bit more but I can be at ease that I have an actual team that is willing to help their clients and victims. I wish I can rate you -10. ITS NOT WORTH IT CHEAP POLICY MEANS CHEAP SERVICE!!