Stori Walker

Review of Asheville Radiology Associates

This review is in regard to the billing practices ...

This review is in regard to the billing practices at Asheville Radiology. I got a call from them saying I hadn't paid my bill. I had never received a bill. I told them that on the phone then gave them my credit card number to pay the bill. Thought it was taken care of. Then months later, I get a letter from a collection agency about it. It's impossible to call Asheville Radiology now to speak about billing. I'm sent to something called MSN where you have two options: email or online chat. The person on the online chat was not helpful. Now I have to deal with a collection agency for a bill that 1) I never received in the mail and 2) I paid via phone.