Amy D Ortiz

Review of Cars on 21

From the second i walked in with the intentions of...

From the second i walked in with the intentions of buying a car until today i have been met with really nice receptionist but horrible sales people. Usually dealerships will make sure the car is in top working order before they try to resell it but this place sold me a car with a half dead battery which is a simple thing that should have been checked the second they got the car and replaced. I would have been happier to pay the price i did if the battery was new and didn't die on me a week after i bought the car and then being told by the sales person that it was my fault the battery died was rude and nonfactual. Their follow up is horrible. I have been waiting for a call for over a month regarding my registration status and if i can put my plates on the car and have heard nothing and when i call no one that is available can answer any questions and they make promises to call be back in a timely matter and it has not occurred once. Over all i would never recommend this place to anyone because they are dishonest and horrible at customer care. Oh and also while i was still there purchasing the car they had me get online right there and do a positive review of them so they made sure i did it. I felt very pressured by that and it didnt sit well with me and now that i have had time and they have continued to miss handle things I am more satisfied with this review then my original one i made.