This hotel is slowly going downhill. We've stayed ...

This hotel is slowly going downhill. We've stayed here before for business trips and th at is what brings me here once again.

This hotel has many good qualities, but on this trip, I'm beginning to see where it's lacking.

When I checked in, I was issued 2 let cards for my room on the 11th floor. When I got to the room I tried both keys and neither key would open the door. So I rode the elevator back down to the front desk to get new key cards. Another patron was in the elevator with me and actually asked, "I'll bet your key cards didn't work, right?" Apparently, I'm not the only one experiencing this issue.

At the front desk, I was issued 2 new key cards and was told by the attendant, "This is an old building. Sometimes it takes 3 tried for the key cards to work." I refrained from telling her that I tried WAY more than 3 times, took the new cards and headed back up to the 11th floor.

I don't remember how many tried it took before they worked, but it finally did. Maybe it's more expensive of a fix than they'd like to undertake, but I feel the.cost of updating/replacing their old card readers is a worthwhile investment.

The room was nice and clean - mostly. There was a piece of toilet paper in the toilet. That was kind of gross, but since it didn't appear as though it was used for poop, I flushed it and moved on.

Other than the key cards and the toilet, the outside of the windows were extremely filthy. Not water spots from rain or most, but caked on dirt. I'm sure it's difficult to clean them, but when the room is advertised as a "Mountain View Room" I would expect the view to free of dirt. It honestly looks like they haven't been washed in 6 months, at least.

These issues were minor in my opinion, but because of them, I cannot in good conscience rate this hotel as better than mediocre with 3 stars.

I'm sure they will get these issues taken care of - at least I hope so, because my company will probably continue to book is here for future business trips. It would be nice if this hotel got back to the standards it had in the recent past.