I tried VCA with a new rescue puppy but will likel...

I tried VCA with a new rescue puppy but will likely be returning to my previous vet. Had puppy in for some follow up medication and got a call the next day letting me know he was due for his booster shots - let them know I was just in yesterday - apparently they did not check his medical record at the time of making the appointment or during his visit - never got a call or mail reminder about booster shots. Hoping it was a one time incident but it does not give me a lot of confidence in the level of care that they will provide long term.