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Recently my dad was hospitalized at Redmond and ha...

Recently my dad was hospitalized at Redmond and had been a patient there many times before. I have personally seen many changes over the years at this facility due to my visits with family. On this occasion I would like to say thank you to the team of great doctors and staff nurses on 4th floor. You all did an amazing job. However, I can not say the same for the 4th floor nurse manager Kathy H. She is rude and disrespectful. At a time when my family was under much stress and worry Kathy made it more difficult. She acted like problems we had were an inconvenience for her and met us with a scowl on her face constantly. I have multiple witnesses to this fact. Being the nurse leader of this floor one would expect a caring professional attitude but it was totally the opposite. How can a facility with so much good history allow such a person to lead and represent their establishment and keep a good relationship with patients and families? There is no excuse for any staff to act like she did and there are plenty of great nurses that could carry out her job more efficiently and with respect. I would hope this matter is taken very seriously and headed off before it happens again. One bad egg can ruin the basket. This would have been a 5 star visit if not for the problems we as a family encountered with this person. UPDATE: Contacted the number given posted here by corporate regarding the actions and down right snotty attitude of Redmond Regional Hospitals 4th Floor nurse manager Kathy He. Left a message and never got a return phone call. This is NOT acceptable. I, along with my personal witnesses to her unprofessionalism, will continue the quest to see that she is held accountable for her rude and disrespectful demeanor to my family during my father's terminal illness. She does not have the right to treat people with such disrespectful behavior nor should anyone else that may use Redmonds 4th Floor in the future.

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